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Support Plans – TELSEQ Solutions

TELSEQ Solutions offer IT Technical support to its client, offering 24/7 phone, email and onsite support.
Our friendly and provisional staff will gladly help and assist you with basic break-fix problems to more advanced issues. In order to accommodate all of our clients we offer per hour support that can be purchased in the packages listed below.

All packages include:

  • Basic Password Resets
  • Level 1: Help Desk
  • Level 2: Technical Support
  • Senior Technical Support
  • Client Escalations as Required

Let us take care of your IT, and you can concentrate on your business …

Bronze Package – Support


Bronze Package - Support
  • 20-39 hours a month 
  • 3 onsite free visit
  • Free IT training
  • Free email support
Silver Package - Support


Silver Package - Support
  • 9-19 hours a month 
  • 1 on-site free visit
  • Free IT training
  • Free email support
Gold Package - Support


Gold Package - Support
  • 30-50 hours a month 
  • 5 on-site free visit
  • Free training
  • Free email support