Technical Support
TELSEQ Solutions offers a flexible, affordable range of Remote Infrastructure Management (Technical Support) services to help you monitor and manage your infrastructure in an efficient manner. Our certified and experienced technicians can monitor and administer your systems remotely or on-site, with best in class service. Choose from a range of services and pricing that allows you to pay for what you need – without compromising your existing vendor engagements or increasing your overall operational costs.
[quote align=”center” color=”#999999″]From the data-center to the cloud, from physical desktops to servers, TELSEQ continuously monitors every aspect of your company’s IT assets.[/quote]
No matter what your exact IT requirements, we have several levels of contracts which may fit your needs. Our technicians have worked with major IT companies and we use that information collectively to make decisions for our clients.
Additionally, we currently provide support for several very tech-savvy companies – including software companies, web sites, and engineering firms.
We can arrange for a monthly, yearly or block hour contracts that guarantees you access to a specified number of support hours at a predetermined price. Our plans are currently structured so that the more hours you use, the less those hours cost in a given month – this is our incentive to ensure things work as smoothly as possible for you.
The decision to outsource your IT services may sound simple, but if you don’t know what your requirements are, you might find yourself paying for services you don’t need, or worse, finding that you don’t have enough coverage. If you’re comfortable with a contract that’s available during standard business hours, you’ll pay a lot less than you would if you needed extended hours or 24/7 support.
[column col=”1/2″]TELSEQ Solutions offers following sub-services as part of Remote Infrastructure Management(RIM) service:
- Service desk / Technical Support
- Proactive monitoring of server and network devices
- Workstation Management
- Server Management
- Storage Management
- Application Support
- IT Security Management
- Network Support
- Printing and Document Management
- And much more….
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